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AURA 5.0 — CUSTOMER INFORMATION

ACCOUNT & PAYMENT SECURITY

SECURITY SHOULD DESCRIBE REAL CONTROLS

Effective for this catalog: October 1, 2026 · Version 2026-10-01

ACCOUNTS

The current catalog does not collect or store passwords. The prepared secure-store connection uses Amazon Cognito sign-in, password recovery, email confirmation and authenticator-based multi-factor authentication after deployment. Research qualification is reviewed separately from email confirmation.

PAYMENTS

When activated, a payment provider will handle card and wallet credentials through the secure store. An order becomes paid only after the provider’s server confirmation; a browser redirect alone is not proof of payment. Visa, Mastercard, Google Pay and Alipay availability requires provider and merchant approval. Bank wire for US and Canadian customers is awaiting bank setup and verified payment reconciliation; selecting a preference does not authorize a transfer.

PROTECT YOUR ACCESS

Use a unique password for the secure account service. Check the account-service domain before entering credentials. AURA enquiry drafts should never contain payment card numbers, account passwords, patient details or identity documents.

VERIFICATION LIMITS

A 21+ checkbox is a self-declaration, not independent identity verification. A reviewed laboratory report characterizes the submitted sample; it is not a general safety certificate. No third-party identity-verification provider has yet been appointed.

OPERATIONAL CONTROLS BEFORE LAUNCH

The secure store must be configured for HTTPS, least-privilege staff access, backups, software updates, login protection and provider webhook verification. These launch requirements are not claims that unconnected services are already active.

BUSINESS & SUPPORT

The operating legal entity must be published before registration opens.

Privacy contact: Awaiting publication

Retention: Awaiting the approved retention schedule

Sale & returns: Final sale and return terms must be published before payments open.

AURA 5.0

AURA 5.0 — RESEARCH MATERIALS

FOR QUALIFIED RESEARCHERS

This collection is for adults aged 21 or older conducting nonclinical laboratory research. Materials are not for personal use, administration to humans or animals, or clinical treatment.

Research use policyPrivacy

Age confirmation is a declaration. Purchasing also requires account review and approval.